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Why is Trello UX in iPad app so broken ?

J November 26, 2020

Experiencing the app crashing (can't close cards / boards) in multitask view [two Trello instances side by side] 5-10 times a day,

 

Curious about this happening to anyone else?

20B99529-796D-432A-A7DE-98046A2370B0.png

{
"metadata" : {
"applicationName" : "Trello.app",
"appVersion" : "2020.15 (20201110.155703)",
"date" : "2020-11-30T09:34:49Z",
"detailPreview" : "Status: 404",
"deviceModel" : "iPad7,2",
"deviceType" : "iPad",
"memoryFree" : 137560064,
"memoryTotal" : 2766274560,
"osVersion" : "14.2",
"reachabilityFlags" : "-r-------",
"storageFree" : 3583762432,
"storageTotal" : 63978983424,
"title" : "Network Cache HTTP Error"
},
"payload" : {
"body" : "The requested resource was not found.",
"status" : "404",
"url" : "https:\/\/trello.com\/1\/cards\/5fc43078ae5711480ff6b961\/attachments\/5fc43094d78d0e44f0d69606\/download\/JPEG_image.jpeg"
}
}

2 answers

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Answer accepted
J November 30, 2020

.

0 votes
Soumyadeep Mandal
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November 26, 2020

Hi @J ,

Welcome to the community!

Can you tell me which version of the iPad are you using?

Because I checked on some devices and it's working fine!

Please check if there are any caching issues or ram management issues or not!

You can log out of the Trello app and clear the cache & data of the app and then log into your app and try it out. (Before doing this step make sure you sinked everything from your offline boards if any!)

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