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Why don't comments made on a trello card show in a Jira issue?

Dawn Newman
Dawn Newman
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Nov 17, 2023

I have added the Jira powerup in trello and the cards imported into Jira. My concern is that comments placed in either the Jira issue or the Trello card do not show in the opposite issue/card as appropriate.
Can this only be achieved via a paid for power up?

Can anyone advise?

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Brittany Joiner
Brittany Joiner
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Nov 19, 2023

@Dawn Newman i believe you'd need to set up automation for this to happen. I don't know exactly how to do it in Jira, but it's pretty easy in Trello. You'd just want a custom field or something that specifies the link to the jira issue: 

image.png

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Dawn Newman
Dawn Newman
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Nov 22, 2023

@Brittany Joiner Thanks, I will investigate that route.

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