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Why don't I receive notifications from Trello?

Dea Simon
Dea Simon
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Mar 22, 2023

I have my settings all set up correctly to immediately receive notifications/emails of items where I am tagged or cards I am following but they never come through.

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 23, 2023

Hi @Dea Simon - welcome to the Community!

It looks like your email was flagged by our security filter - sorry about that! I have now removed the flag.

Can you monitor both your inbox and spam folders over the next week and see if you start to receive email notifications again? If you could let me know as soon as you receive your first notification, that would be great!

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Dea Simon
Dea Simon
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Mar 27, 2023

Thank you Alex, I haven't received any notifications yet.

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 27, 2023

Hey @Dea Simon - can you get one of your colleagues to tag you in a comment in Trello to confirm that you're now getting email notifications? 

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