Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Why don't I get notifications if I'm tagged in a "description" section?

Tina Wayland February 25, 2020

Hello! I'm new to Trello and still figuring it out. For some reason, I'm notified any time my name is @ except if it's used in the description part of a card. Then I get nothing. Even if I check my notifications on the board, it won't appear. This usually results in my client calling to see why I'm not answering... Any ideas? Thanks! 

2 answers

0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2023

an automation could fix this... Let me know if you're interested to here how...

0 votes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 26, 2020

Your client need to add you as member of this card, then you have the notification, otherwise not, or you could ask your client send to particular mail box that allows you to automatically create a card in particular list, and you will get notification from that...

Tina Wayland February 26, 2020

Thank you! I see now that my name wasn't on the card, and even if I'm tagged in the description I won't get an email. 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events