Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why does the app open to an archived card by default?

I have the Mac app and every time I launch it, the first screen that appears is an archived card from 2 months ago. 

Anyone else experiencing this issue? 

I removed myself from the card. I sent it back to the board and re-archived it. I sent it to a different board (this caused the app to open to the new board). I deleted the card entirely.

Now when I open the app I get a "Card not found" blank screen.

How can I control what the first view is upon launching the app?? 

3 answers

1 accepted

0 votes
Answer accepted

You don't need to clear your cache. This is a feature of the Desktop app.  Go to the Boards menu in the Mac Menu Bar.  You will see "Reset Default Board".

THANK YOU!!! I must have hit a keyboard shortcut by accident at some point. It was driving me crazy. 


Hi @Shelley Steigerwald ,

Welcome to the community!

Well, it can be a problem with cache!

In general, the last board/place that you visited on the Trello app on mac will be your launch screen when you open the app next time!

You can clear the cache & data of the app and re-login to your account. I hope it will solve your problem!

Thank you - do you know how to clear the app's cache & data? 

Like Soumyadeep Mandal likes this

Hi @Shelley Steigerwald ,

You can try out this method

  1. Open Finder, select the Go menu, and then click Go to Folder…
  2. Type in /Users/[YourUserName]/Library/Caches.
  3. Then, you'll see the user caches for all your apps.
  4. You can go into each folder, select the files inside, and drag them to the Trash.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Introducing: A Whole New Trello

After a decade of growing the most ubiquitous visual framework for productivity and project management, we are evolving Trello’s boards, lists, and cards model to bring context to content and help te...

600 views 23 21
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you