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Why can't I view/ download attachments?

Helena Frieling
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2022

I recently have the issue that when I want to preview pdf's in Trello they're super zoomed and I can't dezoom the documents neither can I download them. When I try it always says download interrupted. 

 

Does someone else experience this issue or knows a solution?

 

Thanks! 

1 answer

0 votes
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 17, 2022

Hi Helena,

Welcome to the community!

That's definitely something unusual to be seen on Trello. Honestly, I haven't seen this issue before, but probably it's something new.

Would you mind opening a ticket with us using our contact form here? Then, when opening a case with us, we can work directly with you and further investigate the problem you're experiencing.

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