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Why can't I log into Trello on my phone (LineageOS) ? Edited

Hi ! (

I'm having trouble logging into my account on the Trello app. I'm using :

  • Pocophone F1 with customized OS (LineageOS)
  • my Atlassian account to log in
  • I checked my wifi access : it worked flawlessly


First, I have an error (I'm French) "Le protocole n'a pas été reconnu" which can roughly translate as "The protocol was not recognized" :



When I pushed the "Réessayer" (retry) button, this error showed up :



And eventually, when I pushed the "Try logging in again", it kinda worked :



This page is showing my Atlassian account but I still can't use the Trello app...


Do you have any idea what can I do ?

Thanks for your help.


1 answer

0 votes
marc Community Leader Feb 11, 2020

Is your Trello account the same as the Atlassian account?  As I understand they are usually separate.  If so, you need a separate login for your Trello account.

Yes I have the same account for both.

I don't understand : I'm using my Atlassian account to use Trello on my computer... That's very confusing !

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