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Why can ı not receive verification mails?

Kemal Emre Gedik
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 22, 2023

Hı. We are using already trello in our work group for business processes. Now we have a new member and want include her to our trello team but she can't receive verification mail with the mail address "". Our another mail addresses are same domain name and we can using seamlessly.

Could you please check this mail account? Why can we not receive verification mails?


1 answer

0 votes
Riley Venable (Atlas Bench)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 22, 2023
It is suggested that you ask your admin to check if your domain is reachable, using a tool such as Sometimes email falls through the cracks and doesn't make it to your inbox. Trello does not have the resources to troubleshoot individual email problems, but they can give general guidelines to help. However, note that for security reasons, Trello does not change email addresses associated with accounts.

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