I am using a power up in Jira - Assistant for Trello to automatically create a card in Trello board for every new issue created. It is creating a new card for every new issue, but none of the custom fields are getting updated with the information from Jira. For example, fields like Assignee, Priority, Issue type etc.,
Is there any way to fix this or any other approach to follow to sync up Jira and Trello?
@Asha Vijaykumar I'd suggest reaching out to the company that manages this add-on - it's not owned by Trello so you won't find much help here. Found this documentation here: https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/2459500547/Trello+Assistant#Support-&-Feedback
There might also be some info in there around what's supported and what's not.
I'd recommend looking into Unito. They offer a full 2-way sync that allows you to map pretty much all of the Jira fields to Trello https://marketplace.atlassian.com/apps/1217147/trello-jira-two-way-sync?tab=overview&hosting=cloud
Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend B...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events