Why I get a 422 Could not parse assertion in my enterprise account ?Everyone else in comp can log in

Some wrong with my SSO login, I use to have and old user with the @mx1.ibm.com domain and went well , but my new user olny have the @ibm.com domain and it's not working I got an 422 could nor parse assertion error and the image of a dog 

1 answer

0 vote

That does not sound like a Trello problem to me.  Could you explain more?

Ok . I have been invited by the admin of the board, the added my account xxx@ibm.com. I get into the trello SSL login page : https://trello.com/login/sso?returnUrl= and send me to a enterprise interface, I put my correct credentials, it seems to be ok, even I got a mail that send my one time pass code in my company e-mail , I put the right code and information in the page, then the page start to load and send me that error, let me paste it as it comes:

Oh no! 422!

Taco says “Could not parse assertion”, but what does he know? He's just a dog.

 

PD. I had a old account (now deactivated) I usually follow the same steps and could get into the Trello borad without an error . I tryed cleaning my browser cookies, history and all stuff and get the same error.  I also tryed on a friends enterprise account browser when he works ok, follow the sames steps and get the same error

Ah, I see.

I'm afraid your browser is, for some reason, sending junk to Trello. 

Imagine it should be sending xml that is technically correct and has good syntactically correct content, such as <animal>penguin</animal>, but contains nonsense data the browser has sent <animal>light bulb</animal>

Could you try a different browser as a quick test?

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,215 views 8 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot