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Why I can't join a board?

Misty Blanson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 25, 2023

I was invited to join a board created by my coworker.  When I click Join Board, this message pops up: "You can't join this board because you're not a member of the board's Workspace."    She claims to have added me as a member, but I still have no access.  Please help!Screen Shot 2023-01-25 at 4.10.40 PM.png  

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2023

Welcome to the Atlassian Community!

Are you logged in as the account she added to the workspace?   Do you have other Atlassian accounts?

I always make this mistake, usually trying to access Adaptavist boards with the Atlassian account that I use for Community, which isn't my Adaptavist account!

Misty Blanson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2023

Hi Nic!

Yes, I am logged into the account she added to the workspace.  I have not created any other Atlassian accounts.  I'm not sure of any other issues that could have created this situation.  

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