When you hide completed items in a checklist how do you keep them hidden?

[Brandon Blackwell]

It used to be that when you hid completed items in a checklist they stayed hidden, but that is no longer the case and it is extremely frustrating!

Whenever I open a card that contains checklists, all items are shown whether or not I clicked to hide them before and I have to hide them all again every single time.

The problem persists whether I am accessing from my phone or computer.

There has to be a way to make this function the way it used to be where hidden completed items stayed hidden unless you chose to show them.

Please help!

[Lara]

Hi Brandon,

Thanks for reaching out!

That sounds a little strange. I wasn't able to replicate the issue on my side.

Would you mind checking your browser is supported and is up-to-date? 

• https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support
• https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello

Could you also please check the same for the mobile app?

• https://help.trello.com/article/1061-troubleshooting-for-the-ios-app
• https://help.trello.com/article/1079-troubleshooting-for-the-android-app

Let us know how that goes!

All the best,

Lara
The Trello Team

[Brandon Blackwell]

I am primarily using the Mac and iOS apps. If I need to use a browser I use Safari. I have checked and I am using the most recent version of everything, but I'm still having the same issue. My wife is having this issue as well, and it looks like a few other people have posted questions about the same thing, but I haven't seen any solutions yet.

Thanks!

[Lara]

Hi Brandon,

Thanks for the additional context!

We still haven't been able to replicate the issue on our side. Would you mind reaching out via https://trello.com/contact so we can take a closer look?

Thanks!

All the best,

Lara
The Trello Team