When I invite a non-user to a board with email address, it will invite an different existing user.


  • Android App and Chrome/Firefox on Windows 10
  • Open board>Members>Add Members>Type "namestartswithac@websitebeginswithay.org" & Add


  • Send an email to that exact address with a shareable link? 


  • It adds user "@carlosbispa" or defaults to him straight away. I've tried dozens of differents ways to try to not highlight the user when it queries possible existing users before I click add, to no success. 

I will just add non-users to the board with a shareable link through email or text. It's strange because I can add users such as example@brandonphuong.net totally fine. 

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0 vote

Would you mind reaching out to trello.com/contact with the account details as well as a screenshot? We'll then be able to look it up from our end.

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