When I click a card to add Details and Check list - the pop-up window become blurry

Wi-Tawit Piyaponsate May 28, 2020

Just like the subject. When I want to write something inside a card, all things in pop-up window are blurry (they weren't blurry before). Is there any way to fix this? It happens on Windows 10 desktop app. ScreenHunter 7441.jpg

1 answer

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Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2020

Hey @Wi-Tawit Piyaponsate 

Hm, there could be a couple factors possibly at play here, such as your screen resolution or DPI settings. As a quick catch-all step, would you mind uninstalling the desktop app following our instructions here please?

https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

Afterwards, please download the app once more, login, and try to add some details to your cards once more. If the same trouble occurs, can you send us an email over at https://trello.com/contact with your screen resolution and DPI settings?

Roi Ostrovsky January 18, 2021

I know what's the problem. I face the same issue, and I didn't encounter it before I installed the Google Drive power-up. It's when this button appears on the card that the screen blurs.

Please fix it asap...

 

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