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What is best way to store contacts?

Cindy Berndt
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 28, 2023

New to Trello

What do you recommend as best way to store a list of outside contacts/contact info on each project board?

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Dreamsuite Mike
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 29, 2023

Hi Cindy,


I hope you are well.  

Trello is not the best database in the world. Its not really designed to be one but that doesn't mean it can't be. 

I have build some functionality in Trello to allow it to be used as a database.  

I have a Clients board which has all of my clients, in alphabetical lists. Custom fields include all of the core client info, Company name, email, phone....

I have a contacts board which has all my contacts, same sort of information but add a few fields like contact preference, birthday...

I have a Projects board with all my projects

I then have automation set up to link them all together, so I can:


  • For all my clients, I can add multiple contacts to the client card
  • I can add a client to projects
  • All are linked through so I can see at any level what is going on
    • When a project is completed, it is shown on the clients card
    • When it is a contacts birthday, it can post a message on the clients card
    • If a user working on the project needs some client contact information, they can click a button and the information is posted on the project card as a comment

I was going to send you some screenshots but I don't have a demo version of this, just one with real client information on.  If you are interested in hearing more, I will create one with dummy information...

Cindy Berndt
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 30, 2023

Thank you so much! Great detail. I appreciate your help

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