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Viewing and editing rules in Butler created by someone else

I need the ability to view and edit the Butler rules for a Trello board.  The rules were setup by someone else and I can not access them.  Is there a way to enable this?

1 answer

Hi Amy,

Thanks for reaching out about Butler! It's important to remember that Butler runs and takes action on a board on a person's behalf, which is why everything that Butler does shows in the activity log as being done by the user who set up the rules. 

A team can share Butler rules that others team members create, but it can be a bit tricky. To be clear upfront, rules cannot be edited by a user other than the one who created it. So when sharing a rule, you're essentially sharing a copy of it that your team members can import and edit as their own, rather than your rule.

Setting up the Command Library is what gives your team access to the rules, and when someone is no longer on the team, someone else can enable the rules on their own account.

If the person who set up the rules is still with the company, you can ask them to share the rules. If the person is no longer with the company, you might be able to work with your IT team to take over the user's email and reset their Trello password so that you can log into their account and share the rules.

Check out more about Command Library here: https://help.trello.com/article/1139-command-libraries

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