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View attachments offline in mobile app?


is it the normal behavior, that I can't see attachments in trello cards, if I don't have internet access?

1 answer

0 votes
carolyn french Community Leader Sep 03, 2019

Hi there,

I was also curious about this. Seems that what you describe is normal behavior. 

When I look in Board settings, under the "Available offline" checkbox, I see that "Card attachments will not be available."

Confirmed here:

(Note that card attachments will not be available offline unless they have been already loaded.)

And some interesting technical discussion here:

Can you try loading your attachments while you have internet connection and then going offline?

I just tested it out and it worked for me. 


Hi Carolyn, 


thx for the answer, but where do I find the checkbox "Available offline"? If I go to board settings in my iOS app, there is no such checkbox?



carolyn french Community Leader Sep 03, 2019

I think maybe it's a legacy checkbox, because I seem to be able to view all the boards offline even if they don't have that box checked. 🤔

I'm on the android app, so I'll be seeing a different UI than you (I added the label "ios" to your question in case other people swing by with ios answers).

Like Kat likes this

It could be an iOS only issue. :(

carolyn french Community Leader Sep 04, 2019

I'll ask if the Atlassians to weigh in on this mystery for us :)

I am also curious about this.  I made a card and took photos of some hiking guide information.  I wasn't able to access this offline.  When I got back to town I found the settings to make that board available offline.  To test, I put my phone in airplane mode and couldn't access the attachment.  However, if I went back on wifi and opened the attachment, when I went back into airplane mode I was able to open the attached photo.

So, if I make a card with some photos, then open each photo while connected, does it makes sense that I could subsequently open them offline?


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