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Using Card E-Mail as a Variable

Nicole Geiger May 12, 2023

Hello,

I would like to create an automation to, for example, get the email address of the card and post it as a comment. Is there any way to get the email address and work with it as a variable for automations?

Thanks a lot and best regards

Nicole

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Dreamsuite Mike
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May 12, 2023

Hi @Nicole Geiger 

 

There is not an automation variable for this, nor is there way within the available automation variables to construct it.  I thought that it may be that the email address is made up of a combination of {cardidlong} {boardid} and {username} but it seems pretty random. 

 

Can you explain to me what you intend to use it for and I will give some thoughts of ways you can achieve what you want. 

Nicole Geiger May 14, 2023

Hi Mike,

thanks for your reply. I would like to send the card by mail to our agents who do not work with Trello. In the best case, the agent should reply to the mail and then the reply should flow directly into the card (via the card's email address). 

I need the process for quality control. The task of the card is done, sent to the agent and checked and goes back to the person working in Trello.

Thank you and best regards

Nicole

mitchsilvy
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January 26, 2024

@Dreamsuite Mike have you come up with anything on this??

Dreamsuite Mike
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 26, 2024

Hiya,

 

There is an attribute that should be accessible by the Trello API but it returns no value.  I am not sure if this is a bug so I may contact support...

 

I would recommend you look into https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello

@Christl_Email for Trello

 

  • This will solve your needs above
  • You can have the email addresses under your own domain
  • Emails have full formatting and it will be a lot more professional looking
  • You can use automation to process the incoming replies and route to the right place...e.g "if the client replies YES, move to the list approved"

 

Email for Trello (Sendboard) is one my most frequently used Power-ups and is easily one of the best that exists for Trello

mitchsilvy
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February 1, 2024

thanx @Dreamsuite Mike ! At the moment I'm using the Hipperello Service desk Power up, they basically create cards from form responses; they are sending automated emails from our private domain.... I'll ask them if they offer such a thing....

 

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