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Karen Peyton
Karen Peyton Jan 05, 2023

Why is it showing that I will be paying for 2 users when I am one person?

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 05, 2023

Is the same Trello user a member of 2 or more boards in your Workspace? If so, they are considered a multi-board guest and are billable. This page has more info: https://support.atlassian.com/trello/docs/multi-board-guests/

If this doesn't answer your question, could you share a screenshot of where you're seeing this? 

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Karen Peyton
Karen Peyton Jan 05, 2023

Thank you for the information. I had Trello a long time ago. If I delete the old boards, will I be billed for just the one board?

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 05, 2023

If you are the only member on the remaining boards, you should only be charged for the one member (yourself).

The page I linked above shows you how to remove guest users from your boards. You can do that instead of deleting the boards - whichever works better in your case. 

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Karen Peyton
Karen Peyton Jan 05, 2023

Thank you  🙏 

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