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Users assigned to checklists are not notififed

Marty Carver
Marty Carver Oct 18, 2023

We are a premium user and use Checklists on nearly every card.  The documentation says that you should receive notifications for Advanced Checklists if:

  • You are assigned to a checklist item
  • A due date is added or changed on a checklist item you are assigned to
  • A due date is coming up or past due for checklist items you are assigned.

None of these are happening for us.  Is anyone else experiencing this?

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Nout Boctor-Smith
Nout Boctor-Smith Nov 15, 2023

Was this issue ever resolved? I believe we're seeing the same thing. 

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Salomao Rosa
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 15, 2023

Hi @Nout Boctor-Smith! If you're experiencing the same issues, please raise a ticket with us at https://trello.com/contact#; we'll be happy to help! 

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Salomao Rosa
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 19, 2023

Hey @Marty Carver! I saw you've already raised a ticket about this issue with us. That said, we'll continue discussing this problem you're experiencing with checklist notifications through your open ticket. I appreciate your understanding. 

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