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Unable to use deeplists because the "continue" button is greyed out

J_P_
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September 6, 2024

I added the Deeplists power-up to one of my cards. The issue is, I'm entirely unable to use it.

When I add a Deeplist, it opens a template thanking me for installing and showing some of the features. On the bottom of it is a button saying "continue". It is greyed out and nothing happens when I click the button. I tried interacting with everything on the list and it still won't let me click the button, which leaves me unable to use Deeplists at all.

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Austin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 12, 2024

Hello. Thanks for reaching out about this issue with Deeplists Made by Lovette Software. In most cases, revoking and adding the power up back will solve the problem.

To disable a Power-Up, select Power-Ups from your menu. A number to the right of this option shows you how many Power-Ups you’ve enabled on the board.

An image showing how to disable a Power-Up on a Trello board

Locate the Power-Up you wish to disable and select Settings beneath the Power-Up name.  Disabling a Power-Up removes the integration from the board, and all members who work and collaborate on the board will no longer be able to access the integration.


If that doesn't help, please reach out to Deeplists support: lewis@lovettesoftware.com for further support.  Thanks! 

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