Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to log in to Trello.

I'm unable to log in to Trello today as my email account is not being recognised.

 

Any suggestions on how to resolve this?

2 answers

1 vote

Hi @Ben Cooper,

Blair here from Trello support.

From what I can tell, it seems like there's actually a different email associated with your Trello account compared to the one you've tried to enter on the login page.

I reached out to you directly via email so we can work together to resolve this one!

Let me know here on this Community post if you didn't get my message via email!

Looking forward to getting you logged back into your Trello account asap!

Thanks!

0 votes
Brant Schroeder Community Leader Apr 27, 2021

@Ben Cooper Welcome to community.  In the past when this has occurred the individual was using the wrong email address.  Are you positive you have the correct email address?  I have escalated to Atlassian as well so they can look at your account.  Is it the same email address as your community account?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

1,486 views 12 35
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you