Installed via Microsoft Store, but unable to launch.
Tried to uninstall/install again.
Launching as Administrator permits a few seconds of the app to be open, but closes again without iteration.
Someone knows this behaviour?
Hey all! The latest update should now work in Windows 11 (sorry for the false alarm earlier). Can you all update your app and see if it's working now? @Bruno Cas @Marta Kadlecová @Ruth Rushton @Abdulrahman Alyahya @Felipe Henríquez @Vladimir Personal @Mickele Nowden @Carlos Terceros @Ryan Marcell @Flavio Pinto @Martin Staples @Anthony edward Caushi Leigh (sorry if I've missed any tags)
@Ruth Rushton - can you raise this as a ticket with Trello Support so I can escalate this to our dev team? Sorry, I can't grab your email to raise a ticket on your behalf. You can raise a ticket at https://trello.com/contact - if you link this question thread to the ticket, we'll be able to pick up where you and I left off.
Thanks for reaching out!
We can take a closer look – would you mind creating a ticket over at https://trello.com/contact?
In your ticket, please attach the desktop app logs. You can find that by going to the navigation bar in the top of your desktop, select the Help option > then select the Export logs option. Attach the log file to your reply so that we can inspect it.
Those results may contain a small amount of user identifiable information, like your username. The results will give us a bit more information on what the problem might be.
Thanks for your help on this, and this'll help us get to the bottom of things!
All the best,
The Trello Team
Same here. Every time I open the Trello desktop app in Windows 11, it crashes/closes anywhere from 1 to 10 seconds later. I've uninstalled/reinstalled the app several times, rebooted, etc. I submitted a support ticket that contained the error logs from Windows. In the meantime were any of you able to find a solution?
Thanks for your patience here!
We have release a new version of desktop today (v. 2.12.4) which should work on Windows 11.
Could you please uninstall and reinstall the app and let us know if that works?
I'd recommend uninstalling the desktop app following these instructions: https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app
I'll keep an eye out for your reply,
The Trello Team
I have the same problem, just uninstalled and installed the last version from Microsoft Store and it crashes immediately, had have this issue since I upgraded to Win11 a couple of months ago, never had this issue with Win10. Logs cannot be exported because the app closes instantly.
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