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Unable to add/remove/change due dates

Shannon Ross
Shannon Ross
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Apr 16, 2023

I'm unable to add/remove/change due dates on cards on any board - this is a recent issue, which probably started within the last week.  Is this a wider issue?  Has anyone found the cause/fix?

 

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Beverley
Beverley
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Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 17, 2023

Hi Shannon - welcome to the community!

Sorry to hear you're having issues with editing due dates. We haven't received any reports of widespread issues regarding editing due dates.

Could you please try a few browser troubleshooting steps to see if that resolves it?

As a first step, I would recommend clearing both your browser's cache and cookies, which will clear out any old session data that may be causing this. 

You could also log into Trello from an incognito window and try add/remove/change due dates to see if that works. If it does work, then the issue may be due to a browser extension.

We have a guide with more detailed steps on how to troubleshoot browser issues in Trello: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

Hopefully that helps!

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