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Unable to access Sharepoint attachment in Trello as guest user of sharepoint space


I'm collaborating with a team in another organisation. I have guest access to their organisation's Sharepoint.

I CAN access files through Sharepoint.

I CAN access files via an emailed link.

BUT when they attach a file as a link from their Sharepoint to a Trello card, I get a permissions error. I have to navigate to the file through Sharepoint or ask them to email me the links, which is timeconsuming and error prone. Any ideas? Thanks.


1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 25, 2022

Hey Ann,

Do you mind opening a ticket through We'll need some personal information to understand your environment. 

Hope you're having a good week.

Thanks Theodoro Reato, I only have options to Explore Community or View Documentation when I follow the link you posted.  I can't see an option to open a ticket. Where should I be looking for this? Thanks Ann


@Theodoro Reato can you please give me more information about opening a ticket for my issue with sharepoint links within Trello? thanks mate.

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