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Unable to Recieve push notifications on my mobile

alican karagul
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November 22, 2024

Hello, 

 

I am trying turn on push notification on my ios mobikle phone. Despite I already turn on notification from both on my phone and inside trello app , it seems I am still unable to see pop up notification on my phone. 

Can you please help me how can I sort this issue ? 

Thanks in advance

Ali

1 answer

0 votes
Austin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2024

Hey Ali,

Thanks for reporting this issue! It sounds like push notifications are working for other apps on your iPhone but not Trello. I'm happy to help!

If you haven't already tried, please reinstall the app to help isolate the issue. If the issue continues, please note that while viewing the card, notifications are suppressed. Please make sure the card is not open while testing the notifications. I hope this helps! 

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