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URGENT: Need help with accounts (need to transfer to new login)

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Jarrell Dunson
Jarrell Dunson May 10, 2021

We have several workspaces and boards setup under a login/account for a member who is leaving our office.  How do we transfer workspaces/boards to a new login/account? 

I've tried to contact the helpdesk, who stated it was granting admin access to workspaces/boards to others ...

My concern is that the workspaces were created under **the account** of the user that is leaving. 

*** What do we do at the account level so we do not lose our workspaces/boards?

Can we transfer the workspaces to a new account ?

PS.  I am a business class owner myself; our work-space is a the free level... 

Jarrell

 

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Vero Rivas
Vero Rivas
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May 10, 2021

Hi @Jarrell Dunson 

   Look at this posts, maybe can help you

   https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account

https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board

https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs

Cheers

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