Two step verification when signed in with Google account

Tim Ward
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February 24, 2022

Hi,

 

Just looking to clarify whether or not you can set up two step verification when you have signed in with your Google account, as opposed to having a separate account password?

 

Regards,

Tim.

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Jimmy Seddon
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February 24, 2022

Hi @Tim Ward,

Welcome to the Community!

Two factor authentication for a number of Cloud products including Trello is handled by Atlassian Access: https://www.atlassian.com/software/access

If you are using a company managed G suite account it will be possible to use Atlassian Access for two factor authentication.

For a gmail account it's considered an "unmanaged" account that can't have two factor authentication enabled.

I hope that helps!

-Jimmy

Tim Ward
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March 1, 2022

Hi Jimmy,

 

Many thanks for your answer. So in this case I would need to to disconneect my Google account as my login credentials and establish a sepaarte password login in order to enable two step authenticantion for my account. Would that be correct?

 

Tim.

dylan_chong
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January 6, 2025

@Jimmy Seddon please reply, you haven't answered the question that was asked

Jimmy Seddon
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January 6, 2025

Sorry, sometimes I miss notifications.  Yes that would be correct. 

dylan_chong
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January 6, 2025

Cheers Jimmy.

Sounds like Atlassian software and docs need to be updated as asking for a password field when the user doesn't have one is super confusing

 

 

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