Trello update issue

[Lorenzo]

Hello everyone,

I've updated Trello for Mac to version 2.14.9 and since I can't use Trello, impossible to work with the application, the window interface is completely fragmented.

Are you experiencing this issue too?

MacPro 5,1 on Monterey 12.7.6

Many thanks,

Lorenzo

[Lorenzo]

... the question is whether the development team is planning to fix this issue...?

[Jose Boekema]

Indeed! The window interface is completely fragmented. And I use Trello for everything.... 

[Lorenzo]

I think it has to do with the video card's graphics acceleration, I had the same problem with Chrome and since the update says “upgrade to Chromium 122.0.6261.39” I think the problem comes from there.

While Chrome allows users to enable or disable this option, it would be beneficial for Trello to have a similar feature, with the option disabled by default upon application launch.

[Warwick]

Same problem for me. 

[Paul Farley]

No developer solutions yet? It's unusable atm. Perhaps there's a way to backtrack the update?

[Lorenzo]

...currently I'm using web version...

[Paul Farley]

Nice temporary workaround, cheers!

[Lorenzo]

Hello everyone,

I see that Trello has received three updates since I reported the bug.

I have just installed version 2.15.2 and I'm still experiencing the same problem, even though it seems to have been resolved in version 2.15.0.

Are you encountering this issue as well?

I'm wondering if the problem has been addressed with an activation/deactivation option. If so, is this option disabled by default when Trello is first launched? Otherwise, I'm having trouble figuring out how to deactivate this option, as nothing is being displayed correctly.

Thanks,

Lorenzo

[Warwick]

Hi Lorenzo

2.15.2 is working for me. I see that there is now an item "Disable Hardware Acceleration and Restart" in the Trello Help menu — are you able to access that? Might be worth trying if the original problem was caused by hardware acceleration (as has been reported). 

[Lorenzo]

Hi Warwick,

...you are right! Totally missed this menu item. Fixed!

Many thanks,

Lorenzo

[Jose Boekema]

Thanks Warwick! Finally fixed :)