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Trello not updating via the app store

I got a notification last week that a new version of Trello was available on the Mac App Store. However, I have since then not been able to update the app though other apps have managed to update. I'm logged into my account.

1 answer

0 votes
Garrett Atlassian Team May 13, 2019

Hey @CharlieC 

Sorry to hear about the update fighting you here. I honestly can't say for certain if that's something with our latest update or the store itself, but lets try a different approach.

Can you uninstall the app entirely, then install it again from the App Store please? That should get you on the latest version!

I did try uninstalling and reinstalling Trello but it wouldn't reinstall. I didn't see anything very helpful in the App Store logs.

Just to let you know that I finally solved the problem by manually clearing the AppStore's f***ing awful cache. I could subsequently install Trello. Until then it seemed to stick at 81%. I've had problems with the AppStore before and other developers (BusyCal but also the OmniGroup) also provide the apps from their own websites.

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