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Trello not sending verification email to my 365 work account


I'm trying to sign up for a Trello account for work. No emails have come to my MS 365 Outlook address, not even spam/junk.


Just in case, I've tried doing a spam bypass for message coming from a sender with "trello" anywhere in the name. 


I still can't get a verification email from Trello. I emailed Trello support yesterday describing my problem and have gotten no response, not even a confirmation of created ticket. 


Please help.


1 answer

0 votes
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 01, 2022

G'day, Jessie!

Welcome to the Atlassian community! 

We would be glad to help you figure out what's happening, but since we'll need to talk about sensitive information, would you mind submitting a ticket with us so we can discuss this issue in private? 

Have a good day!

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