My correct email address is on there and the notification settings is set to "Instantly - send emails as soon as possible" but it never sends me emails when someone adds a comment to a card answering a question I have asked.
It means I have to click on every card individually every day to see whether anyone has added any new comments or not.
I have also checked spam but there is nothing in there.
Not every event or activity in Trello will generate a notification, so it's possible that you're not meeting the correct conditions to trigger a notification.
For example, in order to receive a notification for a comment on a card, you need to be either a member of or subscribed to the card, or the comment needs to explicitly mention your @username. This page explains in a little more detail exactly what does and doesn't trigger a notification: http://help.trello.com/article/793-receiving-trello-notifications
If you think something's still not right, I would suggest reaching out to us directly via https://trello.com/contact so you can share the link to the card that you weren't notified of. With that, we'll be glad to check it out!
I’ve the same problem. I tried it with other adresses. With gmail it works. But with gmx or my company-Adress, it dosn’t work. But there is nothing in the spam.
It possible, that trello dosn’t send emails at such adresses.
Till November, we hat no problemes.
Thank you, for helping me!
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