Trello is adding unwanted due dates

[SteelDriver]

Trello is adding unwanted due dates to my cards.  I have checked all of my automations and power-ups; nothing I have added should be causing this.  This behavior began spontaneously today, although I have not created any new automations or added any new power-ups.

Please advise; this is affecting the behaviors I have set up to automate.

[SteelDriver · Accepted solution]

I have reached out to support and had this matter cleared up, thanks.  For anyone who might find this page, it's important to know that disabling a power-up and even deleting its data from your board doesn't actually prevent it from causing issues.  It was a power-up that I had already completely deleted causing the problem.  If this may be a problem for you, know that you also have to go into your settings, scroll down to Applications, and revoke the permission for the power-up you deleted.  This appears to have solved my issue.

[Alex Koxaras _Relational_]

Hi @SteelDriver 

Due dates can't simply change by their own. Can you check on the activity for a certain log that will help you identify the cause of this? In addition check the Butler activity as well.

Let me know if you found anything.

[SteelDriver]

They aren't chagned due dates - they are spontaneously generating on cards that had no due date set previously.  I have checked the log and confirmed what I said above: no automation or power-up of mine is causing this activity.

I should have added that whenever I delete these due dates, they regenerate automatically.

[Nic Brough -Adaptavist-]

There's no way for that to happen without an automation.  I'm afraid it's not a case of "there are no automations", it is that you are not finding the automation you've had set up.

[Alex Koxaras _Relational_]

@SteelDriver can you share with us a video or gif of that?

[SteelDriver]

I have reached out to support and had this matter cleared up, thanks.  For anyone who might find this page, it's important to know that disabling a power-up and even deleting its data from your board doesn't actually prevent it from causing issues.  It was a power-up that I had already completely deleted causing the problem.  If this may be a problem for you, know that you also have to go into your settings, scroll down to Applications, and revoke the permission for the power-up you deleted.  This appears to have solved my issue.

[Nic Brough -Adaptavist-]

So, you did have an automation in place.

Interesting that a deleted power-up was still active, I have not seen that before.

[SteelDriver]

Yes, I had already deleted this power-up prior to this issue cropping up - in other words it didn't even start causing problems until after it was deleted.

[Alex Koxaras _Relational_]

Good to know that your issue was solved and thanx for sharing this here. I would suggest that you create a new post here, write your answer and then mark it as accepted. This will help more users to find proper guidance to similar troubleshooting. Thanx!