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Trello crashing on launch after High Sierra update on iMac 2017

donny I'm New Here Nov 16, 2020

Just did a High Sierra update on my iMac 2017 and it crashes on launch. Has anyone had the same problem and how did you fix it. 


Got all this in the crash report but doesn't mean anything to me....





Process:               Trello [7874]
Path:                  /Applications/
Identifier:            com.atlassian.trello
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Trello [7874]
User ID:               501

Date/Time:             2020-11-16 20:10:19.127 +1100
OS Version:            Mac OS X 10.13.6 (17G14033)
Report Version:        12
Anonymous UUID:        C0BA0222-F24F-3EE9-5C8F-077233262BF5

Time Awake Since Boot: 28000 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (Code Signature Invalid)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
    __TEXT                 0000000104e80000-0000000104ea9000 [  164K] r-x/r-x SM=COW   []

Thread 0 Crashed:
0   ???                           0x0000000107b0419c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeead7fc28
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x0000000107b0419c  rfl: 0x0000000000000200  cr2: 0x0000000000000000
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     0

Binary Images:
       0x104e80000 -        0x104ea8ff3 +??? (0) <596191EB-2C06-339C-917C-D986342C029E> (null)
       0x107b03000 -        0x107b4dadf +??? (551.5) <CB9BFB56-4511-36F1-A546-891FF770C01C> (null)

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 21308
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=600K resident=0K(0%) swapped_out_or_unallocated=600K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
STACK GUARD                       56.0M        2 
Stack                             8192K        2 
__DATA                             240K        5 
__LINKEDIT                         136K        3 
__TEXT                             464K        3 
shared memory                        8K        3 
===========                     =======  ======= 
TOTAL                             64.8M       12 

1 answer

0 votes
Ryan Atlassian Team Nov 20, 2020

Hi Donny,

Can you try a clean reinstall using these steps: [How to Uninstall the Trello Desktop App|] to see if that helps? A normal fresh install via the AppStore might not be helping with that issue as many files do not get removed during that process. The steps outlined in the link mentioned above should do the trick.



donny I'm New Here Nov 20, 2020

Already did it and on top of that used an app cleaner to clear out any other Trello files. Didn’t work unfortunately. 

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