Trello & Planyway: Card is not visible

[Gabriella Brändli Ortiz]

Dear all

Some Trello-Cards are visible in the "regular" Trello Board/Trello Calendar but not visible in the Planyway Powerup. How is this possible? Do I need to change some setting in the cards that are not visible in Planyway? The settings should be the same however in all cards, I have not changed anything in the cards that are not visible in Planyway.

Thank you and best regards

Gaby

[Violetta Chernobuk · Accepted solution]

Hi @Gabriella Brändli Ortiz 

Can you please specify what data is not visible exactly?
A screenshot of a Trello card will be helpful.

[Gabriella Brändli Ortiz]

Sure.

[Violetta Chernobuk]

@Gabriella Brändli Ortiz 

Is this card scheduled for a certain time?

Also, please make sure filters are not applied in Planyway. This is the most common reason why cards do not show up.

[Gabriella Brändli Ortiz]

Hi @Violetta Chernobuk 
You are right - the time was the problem. The time was from 2 to 3 am, but my view only showed business hours, this is why I didn't see it.

Thank you for your help!

Best regards

Gaby