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Trello & Planyway: Card is not visible

Gabriella Brändli Ortiz
Gabriella Brändli Ortiz Oct 19, 2022

Dear all

 

Some Trello-Cards are visible in the "regular" Trello Board/Trello Calendar but not visible in the Planyway Powerup. How is this possible? Do I need to change some setting in the cards that are not visible in Planyway? The settings should be the same however in all cards, I have not changed anything in the cards that are not visible in Planyway.

 

Thank you and best regards

Gaby

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Violetta Chernobuk
Violetta Chernobuk
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Oct 19, 2022

Hi @Gabriella Brändli Ortiz 

Can you please specify what data is not visible exactly?
A screenshot of a Trello card will be helpful.

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Violetta Chernobuk
Violetta Chernobuk
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Oct 20, 2022

@Gabriella Brändli Ortiz 

Is this card scheduled for a certain time?

Also, please make sure filters are not applied in Planyway. This is the most common reason why cards do not show up.

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Gabriella Brändli Ortiz
Gabriella Brändli Ortiz Oct 20, 2022

Hi @Violetta Chernobuk 
You are right - the time was the problem. The time was from 2 to 3 am, but my view only showed business hours, this is why I didn't see it.

Thank you for your help!

Best regards

Gaby

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