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Trello adding images from email signatures

Is there a way to stop Trello automatically attaching images from email signatures? It makes it difficult to distinguish on the card which are real attachments and which aren't which has the impact of missing things and wasting time. Thanks

2 answers

1 accepted

0 votes
Answer accepted
Vini Atlassian Team Apr 10, 2020

Hi Lee,

Currently, Trello will not strip signatures or other attachments. The only information Trello tries to remove is what it can parse as replies to an original email. That's because Trello errs on the side of not stripping data (to avoid data loss) rather than over-stripping.

Unfortunately, that does mean that those images will show up in each card created by email, unless you remove the signature before sending the email.

Hi Vini, is this still the answer? Maby there is a solution found? Just checking so i dont have to look elsewhere :)

Vini Atlassian Team Dec 20, 2021

Hey Judith,

Yes, still the answer. If the images are coming from your own signature, you could try creating a rule on your email client to not include the signature when sending to an email-to-board address.

But if it comes from someone else those images will be brought into Trello :/

Like Judith Kruidhof likes this


The only information Trello tries to remove is what it can parse as replies to an original email

Hello! This feature is not working for me. How does it work? I have some cards now that are getting extremely big because they are filled with immense redundant email messages. They take a long time to load even.

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