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On Trello, I am unable to link to a new URL using the Jira power up.
I had a different URL previously (e.g. https://first.atlassian.net/) which was working fine, but now we have changed our instance of jira to https://second.atlassian.net/ I cannot get this to work with Trello.
I go to 'Connect to another JIRA' on Trello and after pasting the URL and hitting connect, I receive
I have tried removing all previous links to JIRA stories from my non-archived cards, but this hasn't worked either. I have also tried disabling/reenabling the power up and removing all personal data (but it seems to still remember the old URL...)
Any assistance would be appreciated!
Hi Luke. Would you mind sending your details to our support team? We'll need more detailed info such as your actual JIRA Cloud URL to diagnose further. I suspect it has to do with the fact that your subdomain has changed.
Hi@rich! I am currently experiencing this same issue. The integration has been working smoothly for months but is now failing. I've attempted to reconnect the integration several times on different boards with the same result = "we're enabling the Trello integration inside your Jira. Please wait..." indefinitely.