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Trello Standard billing details nowhere to be found

Hubert November 23, 2023

I looked everywhere, followed official docs, but can't find billing information anywhere.

2 answers

1 accepted

2 votes
Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2023

Hi @Hubert 

Do you mean reviewing your billing information? If yes, this help page should help locate that: https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

If you don't see these options - are you a Workspace Admin? You'll need to be one to see billing information.

Or do you mean pricing information? If yes, check out: https://trello.com/pricing

Ste

Hubert November 24, 2023

Hi Stephen, thank you that was very helpful. I would never figure that I need to go to url /trello.com/[workspacename]/billing...

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2023

No worries!

There's also instructions on that page of how to get there without URL modification :)

  • Click the Workspaces dropdown option from the top navigation bar

  • Select the Workspace

  • In the sidebar, click "Settings"

  • From the dropdown options, click “Billing”

Ste

Hubert November 24, 2023

This one did not work – could not see Billing dropdown at all. Just FYI :)

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2023

Hi @Hubert 

Another option I found was...

  • Click Workspaces on the top navigation bar
  • Select your Workspace
  • On the left-hand menu, select Workspace Settings
  • Select Billing from this new dropdown menu

I also found this worked...

  • Go to the main home page
  • Expand the list under your Workspace (using the down arrow (v))
  • Select Billing from this list

Note: Billing is only an option if the Workspace is not on a free plan

Ste

Hubert November 24, 2023

I beg to differ, I could not replicate these steps...Screenshot 2023-11-24 at 09.42.09.png

Hubert November 24, 2023

Screenshot 2023-11-24 at 09.46.22.png

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2023

Strange!

Well, at least there's a workaround on this occasion :)

Ste

Like Hubert likes this
Hubert November 24, 2023

Indeed! Thanks again for your help!

0 votes
Matthias Gaiser _K15t_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 23, 2023

Hi @Hubert,

welcome to the Atlassian Community.

Are you looking for the pricing overview of the various plans? You can find them here:

https://trello.com/pricing

The Standard edition is right now $5 per user & month for annual payments.

Cheers,
Matthias. 

Hubert November 24, 2023

Hi Matt, I meant to edit my billing information inside Trello. I would never figure that I need to go to url /trello.com/[workspacename]/billing...

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