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Trello Slack Integration Responds Very Slowly

Not sure if this is an issue on the Slack side or the Trello side.  When I am configuring my Slack integration, it's incredibly slow to respond... Like, times-out slow.  I have 12k+ users and growing on an Enterprise account and cannot afford for them to be experiencing this.  Anyone work through a similar issue who can share some knowledge?

1 answer

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Teddy Atlassian Team Sep 24, 2018

Hi Taylor!


We'd be glad to help you troubleshoot this. Can you please reach out to us directly at


Please let us know if it is the Trello app for Slack, or the Slack Power-Up in Trello that you are having trouble with as well!

The issue is with the Slack Power-up.  I have submitted the issue to the Trello Support queue.

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