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Trello Google Drive Powerup visible for me but not another board member

I am working in a board with a teammate. She can't see the Google Drive powerup. When she goes into her powerup menu, she sees Google Drive is there but the edit/settings option does not do anything when she clicks it. I made her an admin to make sure that it wasn't an issue with permissions and that didn't help. Any ideas?

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Sneha Venugopal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 08, 2023

Hi! Welcome to the Atlassian Community.

The first thing we'd suggest is checking to make sure your third-party cookies are enabled in Chrome:

Do you see the same Google Drive issue when trying to connect to Drive in another browser? What happens if you do the following?:

1. Go to
2. Log out of your Google account—all of them, if there are multiple accounts
3. Go to
4. Login with your password
5. Try to connect to Google Drive

Let us know if you have any other questions or concerns, and we'd be happy to help.

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