Hi all, appreciate your help in this as i've not received a response from Trello even after a 3 enquiries.
My team uses a trello board. We started the board about 3 years back. The 3 admin have left the company and do not have access to their old company email addresses anymore for password retrieval. In the beginning the admin were testing and added me as a "non team member". However at this point i'm the only one remaining in the company and using the board.
I would like to transfer ownership to me but obviously as I'm not admin, I can't go into the settings to change theirs, or mine.
It sounds like this may need to be done by Trello, but as said, no response from them. Appreciate any tips/tricks to get it done!
Trello Support, unfortunately, cannot alter admins on behalf of a user for security purposes.
There's some guidance on how to possibly gain admin control of the boards (perhaps by having your IT team enable their work email and giving you access and then you reset the password, etc) and then be able to assign you as admin of the team/board.
If you're not able to gain control as admin using any of the methods outlined in the document linked above, perhaps copying the board from it's current state into your personal boards would be an ideal workaround.
Thanks for the help! Appreciate it. Unfortunately your first suggestion won't work (tried it).
I did try to copy, but then you lose all the comments it seems (i.e. history of the card). Is there any way to have a complete copy over of all contents? That would be ideal
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