It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trello Business Class too expensive

So I have a free license and a board that a team of 10 people work with and 20 others should only read.  Costs me nothing. In order to use the Observer restriction on the 20 I need a business class license. $10.00 a month per user times 30 users equals $3600 a year, just for observer licenses. Who would be foolish enough to pay that when they can make do and pay nothing.

Now if you required business class but didn’t count Observers in the user count, it would only cost me $1200 per year. Better but still too expensive. We’re talking one or two boards. Can’t justify value against cost.

May I suggest a Professional class, permits Observers but doesn’t count them. $4 or $5 a month. For my use case that’s around $500 per year. Then I might buy it. 

3 answers

Hey Bob,

Haha, I guess your observation fell on deaf ears because 4 months later and nothing has changed.

We only three or four active people on my team for any given project, but would cost us $80 a month for my team alone.

If my boss wanted to standardize Trello as the tool set for all of his teams under him, he would be paying $50/mo just for his license costs alone, just to view.

$10/user/team is a ridiculous price model for any scaling. This can easily become more expensive than the entire office365 suite license that includes sharepoint(more feature rich but cumbersome version of) confluence and planner(trello type boards). Yet o365 also includes the entire office suite and other applications!

This pricing is a joke for a simple kanban board that happens to have some additional features. I really wish Attlasian would get there crap together on this, because while I like Trello a lot, the pricing to actually pay for it is quite insane.  Despite the benefits, there is no overview level built in, and it's a hard sell to management to approve the astronomical expense above the free version. Butler power up seems nice, but it doesn't cost my supervisor any of his time for me to manually gather details from multiple projects/boards to give him a status updates. Without built in card sync capabilities that still requires time overhead for setting up rules to match our needs. This pricing is even out of whack with other Attlasian products.The minor benefits over planner mixed with the additional cost of confluence when we already have sharepoint and planner, just won't float.

Keep milking the cow like this and watch it die!

I agree with you Daniel. I have been using Trello for long time. I loved it. Now with the 10/user/month model, my team is planning to limit the usage of Trello. We can not afford this unreasonable pricing model.

Like Daniel Hogan likes this



I agree with you guys! I'd like to use it with more than 1 PowerUp but it would cost me $10, a month. Too expensive for my taste regarding that PowerUps cost money too!



KInd regards,


It's even worse than that though. If you are a member on 5 business teams, the cost for you alone would be $50/mo.

Same as Richard, went to buy a subscription to add some more power ups but was expecting 5 or 6 euros, not over €11 a month (only pay monthly, not annually)! That's not much less than I pay for my Adobe CC which is half a dozen very complex apps.

Shame as I was happy to pay and sign up immediately.

1 vote
Deleted user Dec 07, 2018

Hey Bob,

You make a very good point. If you would like to suggest ideas/features that are not already in Trello, here is a support email link.

Best regards.

Bennett-Jr M.
Chief Executive Officer & Customer Support Advocate

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,499 views 12 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you