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Trello Bulter Automation Issue - Sending card description to emails but links not formatted

Clara Ip
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August 21, 2024

Version: 2.14-7-815 Mac Desktop version 

 

Aim: 

I was trying to create an automation that compiles all my cards on the list that day and sent it to my email.

 

I set the trigger to a certain time, and create a report with all the things I wanted to include (Card name and Card Description) and send an email to me with the report. 

 

The formatting of the text in the description box were formatted fine. However, the markdown of the links is not formatted. 

 

Expecting: 

The link is formatted. 

This is the format I have right now: 

Screenshot 2024-08-21 at 10.24.45.png

This is what I am looking for: 

Screenshot 2024-08-21 at 10.31.38.png

 

I believe that it is a bug and would appreciate an explanation or guidance on how to fix it if it is not a bug. 

 

Thank you so much! 

 

1 answer

0 votes
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

Hi Clara, welcome to the Atlassian Community!

After some testing on our end, we were able to reproduce what you're seeing and have now opened up a new bug report that you can find right here: TRELLO-681

As of right now, I don't have an ETA on when this fix will be released, as it depends on various factors such as the team’s backlog and the complexity of the bug itself. That being said, with the link I sent above, you should be able to watch this issue by clicking on Start watching this issue

As a workaround, you can edit the card description, click the link, and unlink it before sending the email.
unlink.jpg

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