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Trello Add in for Outlook on Mac (Microsoft 365)

Chris Gray
Chris Gray May 17, 2021

Trello add-on won't load??? Just a gray screen. Using Outlook Desktop on Mac (Microsoft 365)Screen Shot 2021-05-17 at 11.27.40 AM.png

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rr_bullard
rr_bullard May 19, 2021

I have the same problem. I deleted and reinstalled the Trello add-in with no success. I hope they can fix this issue soon.

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Chris Gray
Chris Gray May 19, 2021

Same here. Is there not a Trello employee who monitors these boards and responds with solutions???

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Gérard Deckers
Gérard Deckers Jun 10, 2021

Same problem on my ipad.

on my pc the add on Work fine.

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Sonia Walton
Sonia Walton Dec 13, 2021

I was wondering if this problem got sorted? I'm experiencing the same difficulties. TIA.

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Garrett
Garrett Atlassian Team May 25, 2021

Hey @Chris Gray hey @rr_bullard 

Sorry to hear about the trouble with Outlook.

I've been seeing a few other reports like this and it looks to be an issue with the Add-in specifically.

I've spoken with our team on this, but because Microsoft itself develops and maintains the Add-in, we're unfortunately not able to investigate or resolve the issue directly.

I'd recommend reaching out to their team here: trelloaddin@service.microsoft.com

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rr_bullard
rr_bullard May 25, 2021

Thank you @Garrett

I reached out to the Microsoft team. I hope we can get this issue resolved.

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