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Too many requests in a short period

TUMTOOKAW
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August 31, 2024

Today I have a problem with trello usage. My employees can't access the board or workspace.
I tried changing browsers to log in to every system and changing all internet networks but it didn't work.

Please help! how to fix it?

 

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1 answer

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Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2024

Hi @TUMTOOKAW 

Are you still experiencing this problem? On Trello there is a rate limiting that prevent from flooding the site - https://support.atlassian.com/trello/docs/api-rate-limits/

If there is many employees accessing site and using the same IP and one of them hit trello site (somehow) too often I guess it might be the root cause of this. 

As described in the documentation maybe it would be worth checking directly with support (especially if you are using Premium plan). 

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