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Trello is a fantastic format for this. My company uses Github, and i don't love it because that's not at all what GH was meant for.
I would recommend starting with a fairly simple set up that includes a list layout that looks something like this.
And when people want to create a request, they just add a card under requests. To make things easier for you and your team, I would create a standard card at the top that people can copy to make requests - that way you have a standard amount of info to be provided, rather than somebody jumping in and making a confusing request.
Maybe you could set it up like this:
Depending on what all you wanted to know, you could also use the Custom Fields Power-Up to make sure people fill out specific pieces of info, like what Department this is for, or people they want to review the project, etc.
Then I would recommend your team take it from there and add labels and members to categorize it, move it into To Do, etc.
There's also some really cool reporting power-ups that can show you how long things sit in lists and how many cards you're moving around if you want to be able to report back on it.
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