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There is a 'Show Attachments Trial Expired in Settings'

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 01, 2023

I just upgraded to Standard after being on a Premium free trial. When I go to my Boards and Cards, however, I see an orange warning (as above in the Question, here). It seems to suggest that I cannot see attachment links until I click on this and will forever have to look at these warnings, instead of my attachments, whenever I access a Board and Cards that have attachments. This is not acceptable to me, as I am only seeing this after I upgraded to Standard. Nowhere on the Trello Plan Comparison page did I see this difference between Standard and premium, suggesting I would need the Premium plan for this feature. It creates stress and seems user-hostile. Do I need to upgrade to Premium to NOT see this? Do I really need to see that a feature expired every time I use this app? Again, it seems like a constant badgering to Upgrade (again) or be harrased by this notice when all I want is a calm space to do my work.

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 01, 2023

Vernon, it looks like a software bug. Definitely not intended behavior. Do you mind sharing your account info with our support team so that we can investigate 

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