Text editor in Trello does not allow me to copy and paste emails

Eric Johnsa October 16, 2024

I have always copied and pasted my gmails over to Trello.  It helps me keep all data, files, and docs in one place.  HOWEVER, the software updates have rendered Trello near worthless to me now.  Here is a screenshot of what happens now when I copy and paste the contents of an email from gmail... it puts in all this weird code and html stuff.  The old text editor was MUCH better and I can't seem to switch back.  The old text editor on Trello automatically eliminated errant and random code that inserts weird spacing and pictures.  How can I fix this?  As of now, I have to copy my gmail in to a microsoft notes document and then  copy that back to Trello, and then go back to fix all the weird spaces that it puts in there now and it takes forever.

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 16, 2024

Have you tried forwarding email instead of copying it https://support.atlassian.com/trello/docs/creating-cards-by-email/

Eric Johnsa October 16, 2024

No I did not know I could do that.  Thank you for the link.  :) 

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 16, 2024

@Eric Johnsa feel free to answer Gaurav's answer! That is helpful in case others have the same question!

Eric Johnsa October 16, 2024

Thank you Brittany!  Yes this helped!  I am VERY happy to know how to do this.  That's a super great feature.  Seriously.  Way better than how I was doing it.  :)  Also thank you Gaurav for the quick response.  You guys are great.

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 16, 2024

@Eric Johnsa awesome!! Yeah Gaurav is Head of Product at Trello! I'm always super appreciative of his time in here seeing what users are looking for and answering questions!!

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