Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Synchronizing Issue with TimeCamp

We are experiencing sync issue with TimeCamp. it is not tracking time on Trello. Why?? Please help resolve. Thank you!

image_2020_09_29T05_04_37_406Z.pngScreen Shot 2020-09-29 at 1.07.48 PM.png

1 answer

0 votes
Iain Dooley Community Leader Sep 29, 2020

@Project Manager did you send that error message to timecamp support as instructed?

Yes we did. But I think it is a Trello issue as you had a system update yesterday. This error arose after your issue yesterday. Also, TimeCamp is reading all existing cards and boards as archived hence it cannot track time. There is no issue with timecamp for new boards created.

Iain Dooley Community Leader Sep 29, 2020

@Project Manager this is the community forum (not Trello's support) but if TimeCamp is reading all existing cards as archived, this seems likely something they will need to resolve, even if it did arise as a result of the Trello outage yesterday.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

373 views 14 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you