Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Subscription payment renewal denied Edited

I am trying to contact your billing department regarding payment for, Atlassian that was declined by our accounting office.
I am logged into, Atlassisan but I am not able to locate invoice for payment processing.
Thank you,

2 answers

0 votes
Iain Dooley Community Leader Jun 12, 2020

@Irene_Mireles Hey! This is the community forum, so you should go back to and jump through all the various automated response hoops until you get to the real contact form and send them a note through that. I'll also drop the team a line in the chat channel.

It would also be a good idea to remove any sensitive/personal information from your post since this is a public forum, indexed by Google. Thanks!

0 votes
Erica Moss Community Manager Jun 12, 2020

@Irene_Mireles Hey, Irene! I have removed some of the private info in your post, as this is a public forum. You should re-visit and select "Ask Trello Support" for billing questions. Thank you!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

868 views 15 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you